📊 Case Studies

Real Results from
Real Indian Businesses

Businesses across BFSI, EdTech, Real Estate and Healthcare have transformed their outreach with TaskVox AI. All data in percentages — no company names disclosed.

* All results are based on actual deployments. Company names are kept confidential per NDA.

78%
Avg. calling cost reduction
12x
More leads contacted daily
3x
Higher conversion rate
91%
Follow-up completion rate
📈 Platform numbers 🏦 BFSI 🎓 EdTech 🏠 Real Estate 🏥 Healthcare

Platform numbers, by industry

Real figures from TaskVox call logs (snapshot 8 October 2026). We never name our clients — only their industry.

🎓 Education · A coaching institute26 Aug – 8 Oct 2026

Admission enquiry calling

75,649AI calls
26,258people reached
27.9%answered
8,434conversations >30s
36savg talk time
2,614Hot + Warm leads

The institute moved its admission-enquiry calling to AI agents. Over six weeks the agents called more than 26,000 students and parents and handed the counselling team over 2,600 Hot and Warm leads, each with a recording and summary.

🏠 Real Estate · An infrastructure and real estate developer8 Jul – 17 Aug 2026

Property lead calling

13,366AI calls
6,334people reached
25.3%answered
1,002conversations >30s
31savg talk time
29.7%of answered >30s

The developer used one AI agent to work through its backlog of property leads — over 6,300 people called in about six weeks, without adding callers.

🏥 Healthcare · A hospital7 – 8 Oct 2026

Health-card screening outreach

4,088AI calls
2,254people reached
28.1%answered
1,127conversations >30s
1m 49savg talk time
73Hot + Warm leads

The hospital ran a screening campaign for its health-card programme. In two days the agent reached over 2,200 people; almost every answered call became a full conversation, averaging nearly two minutes.

🚚 Logistics · A delivery company21 Aug – 18 Sep 2026

Customer and delivery calls

624AI calls
202people reached
36.7%answered
103conversations >30s
38savg talk time
15Hot + Warm leads

The company used an AI agent for customer calls around deliveries, with every outcome recorded for the operations team.

📺 Consumer Electronics · A consumer electronics brandInbound

Inbound customer calls

TaskVox set up an inbound AI agent to answer the brand’s customer calls. (Volume figures are not published for this deployment.)

Across these deployments: 93,727 AI calls · 35,048 people reached · 25,840 answered conversations.

🏦 BFSI — Lending & Insurance
Replaced 80% of Calling Team with AI,
Scaled Outreach 12x
Challenge: High calling cost, inconsistent follow-ups, low lead contact rate

A mid-sized financial services company operating in the personal loan and insurance space was spending heavily on a large in-house telecalling team. Despite the headcount, only 20–25% of their portal leads were being contacted within the first 48 hours — a critical window for conversion in BFSI.

The team faced persistent challenges: high attrition (averaging 45% annually), inconsistent script adherence, and inability to scale quickly during peak demand periods. Each lead cost ₹80–120 to contact and qualify with a human agent.

What They Deployed

  • Voice AI Agent configured in Hindi and English for pre-qualification
  • 6-question qualification script: income, existing loans, loan purpose, urgency, credit history awareness
  • Webhook integration to their Zoho CRM — auto-tagging Hot/Warm/Cold leads
  • Automated callback scheduling for "Interested but busy" responses

What Changed

Within 2 weeks, 100% of new leads were being contacted within 2 hours of upload. Human agents were retasked exclusively to hot leads delivered by the AI — their close rate jumped from 8% to 31% because they were only talking to pre-qualified, high-intent prospects.

"The AI is better than our best callers in one key way — it never gets tired, never deviates from the script, and logs every single answer accurately."

— Sales Head, Financial Services Company
78%
Reduction in cost per qualified lead
12x
More leads contacted daily
40%
Improvement in collections recovery rate
2h
Max time to first contact (was 48h)
🎓 EdTech — Courses & Admissions
Lead Qualification Time Cut by 65%,
Demo Bookings Tripled
Challenge: Low trial-to-paid conversion, sales team burnout, high no-show rate

A fast-growing EdTech platform offering professional certification courses had a problem that's common in the space: thousands of free trial signups per month, but a sales team that could only call 600–800 per day. Leads older than 5 days converted at less than 1%.

Their human agents were burning out making 80+ calls daily, most of which went to uninterested users. The demo booking rate was 6% and no-show rate on booked demos was over 50%.

What They Deployed

  • Voice AI Agent in Hindi + Hinglish (the natural mix used by their target audience)
  • Qualification questions: current occupation, career goal, budget, preferred learning time
  • Automated demo scheduling for qualified leads — sent WhatsApp confirmation with Google Meet link
  • Day-before reminder call by AI to reduce no-shows

What Changed

The AI called 100% of trial signups within 24 hours. Qualified leads (those who expressed interest and fit the profile) were routed directly to senior sales executives with a full call summary. Demo booking rate for AI-qualified leads was 24% — 4x the previous rate. No-show rate dropped from 52% to 25%.

"My sales team now starts every day with a list of people who said 'yes, I want to know more.' The quality difference is night and day."

— VP Sales, EdTech Platform
65%
Faster lead qualification per rep
3x
More demo bookings per month
52%
Drop in demo no-show rate
4x
Higher demo booking rate on AI-qualified leads
🏠 Real Estate — Residential Projects
68% More Site Visits Booked,
91% Follow-Up Completion Rate
Challenge: Thousands of unworked portal leads, sales team capacity bottleneck

A real estate developer with multiple residential projects in Tier-1 cities received 8,000–12,000 leads monthly from portals like MagicBricks, 99acres and Housing. Their 15-person sales team could realistically make 200–250 calls per day — meaning 95%+ of leads went uncontacted for days.

By the time an agent called a 5-day-old real estate lead, the prospect had already visited 3 competitor sites. Speed-to-contact was everything, and they were losing it to headcount constraints.

What They Deployed

  • Voice AI Agent configured per project — each agent knew its own project details, pricing range, location, and possession date
  • Qualification: budget range, property type preference, timeline, investment vs self-use
  • Site visit booking directly by AI — with confirmation sent to CRM and customer via WhatsApp
  • Follow-up call 24h before scheduled visit to confirm and reduce no-shows

What Changed

100% of leads were called within 4 hours of upload. The AI booked 68% more site visits than the human team was managing previously. Human agents now only handled people who had already agreed to a visit or were asking detailed technical questions — their time on meaningful conversations went from 20% to 80% of their workday.

"We were drowning in leads but couldn't call all of them. Now every single lead gets called within hours. Our site visit numbers have never been better."

— Sales Director, Real Estate Developer
68%
More site visits booked per month
91%
Follow-up completion rate (was 28%)
5x
More leads contacted daily
4h
Time to first contact (was 2–3 days)
🏥 Healthcare — Clinics & Hospitals
No-Shows Down 58%, Staff Calling
Time Freed by 80%
Challenge: High appointment no-shows, front desk overwhelmed with confirmation calls

A multi-specialty clinic chain with 8 centers across two cities had a persistent problem with appointment no-shows. Their no-show rate was 34% — meaning 1 in 3 appointment slots were wasted, costing significant revenue and disrupting doctor schedules.

Front desk staff were spending 3–4 hours daily making confirmation calls, reminder calls, and rescheduling calls. This time was being taken away from actual patient service at the reception desk.

What They Deployed

  • Voice AI Agent calling patients 24 hours before appointments in Hindi, English, and one regional language
  • AI handled rescheduling — if patient said "I can't come tomorrow," AI offered alternative slots and confirmed in the same call
  • Post-appointment follow-up calls for prescribed medications and next appointment reminders
  • Automated outreach to lapsed patients who hadn't visited in 6+ months

What Changed

No-show rate dropped from 34% to 14% within the first 6 weeks — a 58% reduction. Front desk staff reclaimed 80% of their phone time, which they redirected to in-person patient experience. The lapsed patient re-engagement campaign brought back 22% of patients who hadn't visited in over 6 months.

"Our front desk team used to spend half their day on the phone. Now they're actually there for patients walking through the door. The difference in experience is visible."

— Operations Head, Healthcare Group
58%
Drop in appointment no-show rate
80%
Staff phone time freed
45%
More follow-up calls completed
22%
Lapsed patients re-engaged

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