AI Receptionist for Inbound Calls: Answer Every Customer Call 24/7
An AI receptionist answers your business number around the clock, speaks to callers in Hindi, English or their regional language, answers routine questions, records every request, and hands the call to your team when a person is needed. TaskVox sets up inbound AI agents for Indian businesses — with recordings, transcripts and a lead or ticket record for every call.
Why businesses miss calls
- Calls arrive after office hours, on Sundays and during lunch.
- Peaks — a sale, a product launch, a service outage — overwhelm a small team.
- Many calls are the same few questions: timings, prices, status, “how do I…”.
- Callers in smaller cities prefer Hindi or their own language.
What a TaskVox inbound agent does
- Answers instantly, any time, with your business greeting.
- Answers common questions from the information and script you provide.
- Captures the request — name, product, issue, location, preferred callback time — as structured fields.
- Qualifies sales enquiries and labels them Hot, Warm, Cold or Not a lead.
- Transfers to a person when the caller asks or the case needs it.
- Records everything — recording, transcript and summary for every call, and a webhook to your CRM or ticketing tool.
Where it is used
- Consumer electronics and appliances — a consumer electronics brand uses TaskVox for inbound customer calls. (We never name our clients.)
- Hospitals and clinics — enquiries about doctors, timings and health camps; requests passed to the desk.
- Real estate — calls from property ads and hoardings answered and qualified even at night.
- Education — admission enquiries during peak season.
- Logistics and e-commerce — “where is my order” and delivery-change requests recorded for the operations team.
What it does not do (yet)
Being clear about limits saves you surprises. Out of the box, the agent does not write into your calendar or look up data live in your own software during the call; it records the request and sends it to you. Those can be added as a custom integration.
How setup works
- Tell us your call flow — what callers ask, what to capture, when to transfer.
- We build and test the agent with you in your language and voice.
- We connect the inbound number to the agent.
- Go live — every call appears in your dashboard with recording, transcript and outcome.
Inbound minutes are charged from the same prepaid TaskVox credits as outbound calls. Ask us about inbound numbers and setup.
Frequently asked questions
What is an AI receptionist?
An AI receptionist is an AI voice agent that answers your business phone number. It greets callers, answers common questions from the information you give it, records their request or complaint, and transfers the call to a person when needed — at any hour.
Can an AI receptionist answer calls in Hindi?
Yes. TaskVox inbound agents speak Hindi, English, Tamil, Telugu, Marathi, Bengali, Gujarati, Kannada, Malayalam and Punjabi, and can switch between Hindi and English in the same call.
How do I set up inbound AI calling with TaskVox?
Our team sets it up with you: we connect an inbound number to the TaskVox agent you configure, test it with you, and go live. Talk to us at support@taskvox.in or book a demo.
Can it transfer the call to my team?
Yes. With live transfer on, the caller is passed to your team’s number during the conversation, with the details already captured.
Can it book appointments into my calendar?
It collects the caller’s preferred date and time and saves it with the call for your team, and sends it to your systems by webhook. Writing directly into a calendar or your own software needs a custom integration.
Never miss a customer call
Tell us your call flow — we will set up your inbound AI agent.